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: Global Facts
In Sitel's Global Management Services model, we maintain operational interfaces in each geography or market, depending upon unique marketplace and operational interdependencies. However, our structured management process ensures a single, "global" interface and critical leverage point for the business as a whole.
: about us
 

About Us: Overview

With over 4000 Professionals, SITEL in India is one of the fastest growing contact center service providers and BPO centers.

We make use of the latest state-of-the-art infrastructure with world class standards in networking such as VoIP and IPLCs to provide instant connectivity to global customers through all media channels.

Sitel is a global Business Process Outsourcing (BPO) leader. Sitel meets client's customer care and transaction processing needs through 65,000 associates in 28 countries. We leverage on our worldwide best practices in human resources, quality, and operational processes.


SITEL in India has operations in Mumbai, Hyderabad, Chennai and now Gurgaon together have a capacity of over 2550 seats and all the sites operate round the clock.

Our state-of-the-art telecommunication and network infrastructure is geared towards keeping offshore operations completely transparent to clients and their customers.

 
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